Privacy Policy

Welcome to www.eyanga.com. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit or make a purchase on our website

We may collect the following types of information:

• Personal Information: When you make a purchase, register for an account, or interact with our services, we may collect the following personal information: your name, email address, shipping address, company registration number, identification number, billing address, payment details, phone number, and any other personal information that may be necessary to fulfil your order, comply with legal requirements, or provide customer support.
• Automatically Collected Information: We may automatically collect certain information about your device, browsing actions, and usage patterns. This includes your IP address, browser type, referring website, and activity on the Website.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your browsing experience and provide personalized content. You can manage your cookie preferences in your browser settings.

We may use your information for the following purposes

• Order Processing: To process transactions and deliver products or services you’ve requested
• Customer Support: To respond to your inquiries, provide assistance, and offer customer support.
• Identity Verification: To collect and verify the necessary personal information of sellers and customers to ensure the legitimacy of transactions, prevent fraud, and maintain a secure and trustworthy marketplace. This helps us protect both parties and comply with legal and regulatory requirements.
• Marketing Communications: To send you promotional materials, newsletters, or offers that may interest you (with your consent).
• Website Improvement: To analyze user behaviour and enhance the website’s performance and functionality.
• Legal Compliance: To comply with legal obligations, resolve disputes, or enforce our agreements.

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third parties in the following cases:

• Service Providers: We may share your information with third-party vendors who assist in payment processing, order fulfilment, shipping, marketing, and analytics.
• Legal Obligations: We may disclose your information if required by law or in response to valid legal requests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring company

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to secure your data, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee its absolute security.

Eyanga uses cookies to enhance the user experience by storing preferences and tracking website usage. You can disable cookies via your browser settings, but this may affect the platform’s functionality.

Our platform may contain links to third-party websites. Eyanga is not responsible for the privacy practices of these sites, and we encourage you to read their privacy policies.

You have the right to access, update, or delete your personal information at any time. Contact us at support@eyanga.com for assistance.